Reward Points

Westlab Reward Points

The Reward Points Program allows you to earn points for certain actions you take on the website. 

1. Once you accrue reward points, you have the option to redeem them at checkout at the time of purchase towards the cost of your order. Rewards are an added bonus to your shopping experience on the site and just one of the ways we thank you for being a loyal customer.

Earning Reward Points

The reward points program is limited to online purchases, effective from the 12 April, 2023.

Every time you make a purchase online you earn points based on the price of products purchased and these points are added to your Reward Points balance. 

Reward points cannot be transferred between accounts.

Reward Points Exchange Rates

Earning Points

For every $1 spent on your order you will earn one reward point ($1 = 1 pt). 

However, some products might earn additional bonus points. This will be disclosed on the respective product page.

Redeeming Points

You can get a $1 discount for every 100 points you redeem at checkout (100 pts = $1)

Redeeming Reward Points

If you have accumulated enough points to redeem them you will have the option of using points at checkout.

The option to use reward points, as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout.

Redeemable reward points can be used in conjunction with other payment methods such as credit cards and Purchase Orders.

Managing My Reward Points

You have the ability to view and manage your points through your Customer Account. From your account you will be able to view your total points (and currency equivalent) and a cumulative history of points acquired and redeemed.

The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding points, including expiration notifications.

Reward Points Expiration

Reward points must be used within 12 months from the date which they were first earned. Earned points that are not used within 12 months will be lost.

Reward Points Program Changes and/or Termination

Westlab may change, suspend or terminate the Reward Points program at any time.

We will give advance notice of any such change, suspension or termination on our website, which will allow you time to redeem any accured points within the period of that advance notice.

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