Westlab’s White Glove Delivery is a premium shipping service, offering meticulous attention to detail and an unparalleled level of care for the delivery of goods.

This specialised service is tailored for products that demand delicate handling due to their fragility, size, high value, or unique delivery timeframes. 

Beyond just transportation, White Glove service often extends to comprehensive assistance, encompassing installation, assembly, and personalised training, all scheduled at the client’s convenience.

White Glove provides a seamless process, ensuring that every aspect of the delivery is executed flawlessly and with utmost professionalism.

1. Professional Handling

• Expert Team: Our delivery team consists of trained professionals who handle your equipment with care and precision.
• Specialised Equipment: We use specialised tools and equipment to ensure safe transportation and installation.

2. Customised Delivery Plans

• Personalised Scheduling: Delivery times and dates are tailored to fit the client's specific needs and preferences, ensuring convenience and minimising disruption.
• Route Optimisation: Customised routes are planned to ensure the most efficient and timely delivery, taking into account any special requirements or constraints.

3. Special Handling and Care

• Specialised Packaging: Items are packaged according to their specific requirements, ensuring maximum protection and safety during transit.
• Expert Handling: Trained professionals handle the delivery, ensuring that items are treated with the utmost care and attention to detail.

4. Enhanced Communication and Tracking

• Real-Time Updates: Clients receive real-time updates on the status of their delivery, providing transparency and peace of mind.
• Direct Communication: A dedicated point of contact is available to address any questions or concerns, ensuring a smooth and stress-free delivery experience.

5. Customer Support

• Pre-Delivery Consultation: We offer a consultation to discuss your specific needs and ensure all requirements are met.
• Post-Delivery Support: Our support team is available to assist with any questions or issues that may arise after delivery.

6. Safety and Compliance

• Adherence to Standards: We comply with all relevant safety and regulatory standards to ensure a safe and compliant delivery process.
• Risk Management: Our team conducts risk assessments to identify and mitigate any potential hazards during delivery and installation.

Convenience

• Save time and effort with our all-inclusive delivery and setup service.
• Focus on your core activities while we handle the logistics.

Peace of Mind

• Rest assured that your equipment is in safe hands with our experienced team.
• Enjoy the confidence of knowing your equipment is installed correctly and ready for use.

Enhanced Efficiency

• Minimize downtime with our efficient delivery and setup process.
• Ensure optimal performance of your equipment from day one.

1. Order Placement: Discuss the possibility of White glove delivery with Westlab staff member or request Westlab white glove delivery with you order at check out on the Westlab website.
2. Pre-Delivery Consultation: Our team will contact you to discuss your specific needs and schedule the delivery.
3. Delivery and Setup: Our professionals will deliver, unpack, install, and test your equipment.
4. Post-Delivery Support: We provide ongoing support to ensure your complete satisfaction.

Contact one of our dedicated specialists for your customised equipment solution.

• Phone: 1800 358 101
• Email: sales@westlab.com.au